Hello everyone, hope someone could help us with this.. we would really appreciate any tip
We have an issue with the VMware discovery, we are getting the following error, we obtained certain information, and we reviewed our network rules but didn’t identified any security issue. Checking our vmware logs we got the following. It looks like the session got opened and closed multiple times within millisecs difference. Could you help us with this ?
SN ERROR:
Unable to establish connection to https://IP_ADD/sdk: java.rmi.RemoteException: Exception caught trying to invoke method RetrieveServiceContent; nested exception is:
java.net.ConnectException: Connection timed out: no further information
VMWARE LOGS:
- Comunicación VMWare: Se debe investigar y escalar a ServiceNow el motivo de por qué se conecta y se desconecta la sesión (Mensaje obtenido: El usuario servicenow@IP_ADD cerró la sesión (hora de inicio de sesión: Tuesday, 15 October, 2024 14:47:10, cantidad de invocaciones de API: 0, agente de usuario: Java/17.0.8.1-sncmid1)
