Hi @aishwaryase ,
Yes, you can discover an application running on a VM using ServiceNow Discovery.
Before starting the discovery process, ensure:
- Network Connectivity: The VM is accessible over the network.
- MID Server Setup: A ServiceNow MID Server is installed and properly configured to communicate with the VM.
- Credentials: Valid credentials (WMI for Windows, SSH for Linux) are available for the discovery process.
- Discovery Licensing: Ensure you have the required ServiceNow Discovery licensing.
Please find the below post for setting up the discoverry:
https://www.servicenow.com/community/next-experience-articles/servicenow-vcenter-discovery-step-by-s...
Identify the Application Running on the VM
- Once the VM is discovered, check under Configuration Items (CI) in the CMDB.
- Use Process Classifier to identify the running processes and services.
- If it's a web application, use port scanning to detect listening services.
- Utilize Application Fingerprinting if applicable.
Map Dependencies (Optional, for Service Mapping)
- If you need to map dependencies, use Service Mapping in ServiceNow.
- This helps in identifying relationships between the application, VM, and underlying infrastructure.
If you believe the solution provided has adequately addressed your query, could you please **mark it as 'Helpful'** and **'Accept it as a Solution'**? This will help other community members who might have the same question find the answer more easily.
Thank you for your consideration.
Selva Arun
