When discovery running, serial no of a CI(switch/router) flipping multiple time and coming in

Ashupakasma
Tera Expert

Hello Experts,

 

I am facing an issue while running the discovery.

When discovery running, the serial no of a CI(switch/router, etc.) flips multiple times, its shows the serial no as name+serial number, but it only shows the serial no.

 

I have checked the history of that device and a lot of logs have been created for this, how can i prevent them, please suggest.

1 REPLY 1

Abbas_5
Tera Sage
Tera Sage

Hello @Ashupakasma ,
Please refer to this link:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0755296A

If it is helpful, please mark it as helpful.

 

Thanks & Regards,
Abbas Shaik