Why are Storage Servers being identified as WBEM Service?

snowenthusiast
Tera Contributor

Hi,

We're implementing discovery in our company and today ran discovery for storage servers. Initially, we thought we were missing servers but then we 'discovered' that they're being identified as WBEM Service. Why is this happening? Is there a way to make them identify as storage servers?

Thanks in advance.

14 REPLIES 14

Guyz - Any updates on this please?


doug_schulze
ServiceNow Employee
ServiceNow Employee

Are you getting a response from your CIM classify probe that   matches the criteria in the classifier?


doug.schulze - Thanks for your response.



Yes, its being classified using "CIM Classify". Below is the data being fetched:



sys_class_name: cmdb_ci_storage_server


  firmware_version:


  manufacturer: <manufacturer_sys_id>


  cim_object_path: <COMMON_across_all_servers_being_identified_as_WBEM_service>


  ip_address: <DIFFERENT_across_all_servers_being_identified_as_WBEM_service>


  serial_number: <DIFFERENT_across_all_servers_being_identified_as_WBEM_service>


  name: <COMMON_across_all_servers_being_identified_as_WBEM_service>


  _cimObjectName: <COMMON_across_all_servers_being_identified_as_WBEM_service>


Did this makes sense? Any leads from this?


Hi doug.schulze - Please let me know if you have any inputs.