Hey fellow ServiceNowers,
I have a Windows Server 2016 instance on an Amazon EC2 and I can't seem to validate the credentials.
The MID Server is running and doing fine and I'm using the Admin account as a local one (.\Administrator).
I've allowed inbound rules concerning port 135 and WMI protocols :
I've even created rules for these port ranges: 49152 – 65535 (I used this answer but it didn't work for me: https://community.servicenow.com/community?id=community_question&sys_id=2e490e3cdb43a700afc902d5ca9619b7&view_source=searchResult )
I really don't see why it's so complicated compared to Linux systems? For Linux credentials as long as you have the right IP Address and the right login/password, it would work, the Windows authentification system isn't very clear.
Anyways, if you have any other advice about this types of credentials, I would really need it!
Thanks in advance,
Fares K
Even though you updated the local Windows firewall rules for Discovery, it would be helpful to completely eliminate any firewall issues on the Windows Server 2016. If this is a lab server, temporarily turn off the Windows Server 2016 firewall rules and re-discover the Windows Server 2016. The steps are as follows:
1) Open the Windows Firewall.
2) In the Firewall Actions panel select Properties.
3) On the Firewall state to off in 1) the Domain Profile tab, 2) the Private Profile tab, and 3) the Public Profile tab.
4) Save.
Re-discover the Windows Server 2016 and look in the ECC Que TAB. Open the WMI: Clasify (input) and determine if you are getting any errors. For example in this discovery I am getting the following error (HRESULT: 0x80070005 (E_ACCESSDENIED)):
