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Windows Server Discovery Failing Despite Valid Credentials

Arjun69
Tera Contributor

3 weeks ago

We're encountering an issue with Windows server discovery in ServiceNow. The discovery is failing with the error:

"Could not find any valid credentials to authenticate the target for type [Windows]"

Here are the details:

  • The credentials used for these servers are confirmed to exist in the credential list.
  • The same credentials have successfully discovered other servers within the same subnet.
  • Port 135 is being used for the discovery.
  • Verified that there are no firewall or network restrictions blocking the port.

Has anyone faced a similar issue or have suggestions on what else to check? Any insights would be appreciated.

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1 REPLY 1

Abbas_5
Tera Sage
Tera Sage

3 weeks ago

Hello @Arjun69,

Please refer to the link below:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0657528

 

If this is helpful, please click the thumbs-up button and accept this solution as the correct answer, referring to it in the future. It will be helpful to them.

 

Thanks & Regards, '
Abbas Shaik

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