Auto populate multiple users in the watch_list via Record Producer

[Vijaykumar2]

Record Producer - The article will help to Map Multiple users to Watch List field:

Steps : 

1. Create a list collector type variable on the Record Producer form.

 2. Write the below script in the record producer script :

current.watch_list = current.watch_list+','+producer.(Name of the list collector variable);

3. Select a required users :

Result : 

The selected users are added in the incident form watch_list :

Mark it helpful, If you feel good information.

Thanks,

Vijaykumar

[Kaniel Battles]

Any idea why this would not work in the service portal or only return the user in the list?

[Renuka7]

Very helpful, Thanks Vijay

[Vijaykumar2]

This is working for the portal as well.

[Vijaykumar2]

Thanks, Renuka.