Welcome to the Digital Portfolio Management (DPM) Community series!
This article will share information about all the upcoming and past events hosted by the Digital Portfolio Management PM Team.
Checkout the new DPM community hub and ask your questions in the DPM forum.
Connect with other ServiceNow customers and meet with ServiceNow DPM experts!
- Get valuable tips and learn best practices
- Hear important updates from ServiceNow
- Network and collaborate with your peers
Recorded Sessions
Live on ServiceNow Webinars
Demystifying CSDM Value with ITSM Digital Portfolio Management
July 14, 2025
8 am – 9 am PT | 11 am – 12 pm ET | 5 pm – 6 pm CEST
Recording Link - https://www.servicenow.com/community/dpm-blog/demystifying-csdm-value-with-itsm-digital-portfolio-ma...
Join us for an insightful webinar where we will delve into the value outcomes of key Common Service Data Model (CSDM) relationships within the Digital Portfolio Management (DPM) workspace. Discover how these well-defined CSDM relationships can empower you to track and measure your service performance and health with precision in DPM workspace. Additionally, get an exclusive sneak peek at the upcoming release features that will streamline your enterprise portfolio setup in the DPM workspace. Don't miss this opportunity to gain valuable insights and stay ahead of the curve!
August 21, 2025
8 am – 9 am PT | 11 am – 12 pm ET | 5 pm – 6 pm CEST
Recording Link -https://www.servicenow.com/community/dpm-articles/live-on-servicenow-unlocking-final-value-with-digi...
Join us to explore some of the best practices to follow to make your organization more service-oriented and develop a clear understanding on how to define your services. This webinar will guide you through:
Service Management Best Practices: We'll introduce the concept of "service" as a foundational element for successful service management.
Service Definition Deep Dive: Learn how focused steps can help you create the necessary ServiceNow records to support true service management principles.
Digital Portfolio Management: Discover how well-defined services can enhance your organization's value and visibility.
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Discover What's New: ServiceNow Zurich Release Highlights for Digital Portfolio Management
September 18, 2025
8 am – 9 am PT | 11 am – 12 pm ET | 5 pm – 6 pm CEST
DPM Office Hours – Biweekly
| Sessions | Date & Time | Recording Link |
| Session - 1 (Introductions, What's New in June release) |
June 11, 2024 11:00 AM EST / 8:00 AM PST |
Slides Attached |
| Session - 2 (Configuring Needs Attention) |
June 25, 2024 11:00 AM EST / 8:00 AM PST |
Slides Attached |
| Session - 3 (CSDM Relationships) |
July 9, 2024 11:00 AM EST / 8:00 AM PST |
Slides Attached |
| Session - 4 (Service Builder Deep-dive) |
July 23, 2024 11:00 AM EST / 8:00 AM PST |
Slides Attached |
| Session - 5 (OOTB Configurations) |
Aug 6, 2024 11:00 AM EST / 8:00 AM PST |
Slides Attached |
| Session - 6 ( Experts Panel Discussion ) |
Aug 27, 2024 11:00 AM EST / 8:00 AM PST |
Slides Attached |
DPM Customer Vision Session
August 13, 2024
11:00am EST / 8:00am PST
Event Recording & Resources Link
DPM Success Story: How One Customer Enhanced their ServiceNow Experience with Digital Portfolio Management
Discover how Argonne National Labs achieved success with Digital Portfolio Management (DPM) and learn from their journey. Recognized as a leader in DPM from their Knowledge presentation, Argonne Labs uses DPM to provide critical visibility to multiple teams relying on ServiceNow. Now is your chance to learn how they planned, implemented, and are currently using DPM!
Benefits from attending:
- Real-World Insights: Learn directly from customers successfully using DPM in production.
- Practical Tips: Gain valuable tips, tricks, and best practices.
- Interactive Q&A: Participate in a Q&A session with customer experts.
- Value Insight: Understand the benefits and value of using DPM.
- Community Learning: Connect and learn from a community of DPM customers.
Don't miss these valuable opportunities to network and learn from your peers. Space is limited, so register today!
Refer to the DPM Toolkit Community Article Series to view more resources on DPM. Checkout the new DPM community hub and ask your questions in the DPM forum.
If this article was helpful, please give it a 👍 (thumbs-up) and bookmark it for future event updates!
@JP-ODU You might be getting re-directed to the LOSN events page. You can select the DPM webinar from one of the event options and register for the session.
