Digital Portfolio Management

Holistically view and manage full lifecycle of all your services and applications from a unified/single workspace.

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Digital Portfolio Management - Adoption Playbook
Article

Digital Portfolio Management - Adoption Playbook

Welcome to the Digital P...

n_kaura
Discover What's New: ServiceNow ...
Event

Discover What's New: ServiceNow ...

09/17/2024

CristinaLau
Digital Portfolio Management – Events and Sessions !
Article

Digital Portfolio Management – Events and Sessions !

Welcome to the Digital P...

n_kaura
Digital Portfolio Management - FAQs
Article

Digital Portfolio Management - FAQs

Welcome to the Digital Portfolio Management (DPM) Co...

n_kaura

Getting Started

Welcome Guide

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FAQ

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Measure and Grow

Measuring Success

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Performance and Measurement

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On Demand Events

Digital Portfolio Management – Events and Sessions !
Article

Digital Portfolio Management – Events and Sessions !

Welcome to the Digital P...

n_kaura
Discover What's New: ServiceNow ...
Event

Discover What's New: ServiceNow ...

09/17/2024

CristinaLau

Resources

What's New Blog

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Service Portfolio vs Digital Portfolio

Any reason why a user with the portfolio_editor role can update portfolios they own in Service Portfolio Management (accessed via the menu), but not in Digital Portfolio Management (workspace)? Same user. Same portfolio. They can edit it one way, ...

Question

Auto create portal taxonomy from DPM service Portfolio Taxonomy?

Most customers I see mirror the same service portfolio nodes, then services and offerings on the employee portal....would be way simpler if it auto created the taxonomies in ESM.Has any one done this? Was it actually helpful?

Question

Live on ServiceNow: Unlocking Final Value with Digital Portfolio Management

Join us to explore some of the best practices to follow to make your organization more service-oriented and develop a clear understanding on how to define your services. This webinar will guide you through: Service Management Best Practices: We'll...

Article

Resolved! DPM: Business Application Performance - Number of Open Incidents

I have a business app portfolio, but I've noticed that the score card " Number of Incidents" never increments when I have an open incident. Can someone help me figure out why this is happening.

Question

Import Business applications to Enterprise Business Application Portfolio

Have hundreds of Business Applications to add to the Enterprise Business Application portfolio.Manual import is slow and requires several steps physically - i.e. takes at least a minute or more to enter.====We've tried imports to the dpm_enterprise_t...

Question

Demystifying CSDM Value with ITSM: Digital Portfolio Management

Watch this insightful webinar where we delve into the value outcomes of key Common Service Data Model (CSDM) relationships within the Digital Portfolio Management (DPM) workspace. Discover how these well-defined CSDM relationships can empower you to...

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Real life use cases for DPM that we can show case to users

Hi all, Can you provide examples of some real-life use cases that we can use to showcase how DPM could work for our service owners? we are starting with our CSDM journey (version 4) and created a few technology management service, business services a...

Question

Digital Portfolio Management - Adoption Playbook

Welcome to the Digital Portfolio Management (DPM) Community series! This guide will help you plan and start your implementation of DPM to be set-up for success. Digital Portfolio Management (DPM) is a unified workspace that allows service an...

Article
CSDM
CSDM CMDB
Digital Portfolio Management

Configuring Needs Attention Panel in Digital Portfolio Management

Welcome to the Digital Portfolio Management (DPM) Community series! This article will share information and answer FAQs about how Needs Attentional Panel can be configured by SN Admins in Digital Portfolio Management workspace. One of the ...

Article
Digital Portfolio Management

Add knowledge in DPM service portfolio

Hi all, I would like to add two fields on the knowledge form "Service" and "Service offering" that is referencing the cmdb_ci_service and the service_offering. When a knowledge is related to either the service or service offering, I would like it ...

Question

KPI creation in the pm_project for display in Digital Portfolio Management does not return any data.

The indicator was correctly created to be displayed in the DPM, with the filters set to status "active" and priority "critical".However, the value is appearing as blank in the DPM.When checking in Explore Indicator, the value is returned correctly, a...

Question

Setup DPM and would like to have access to KB articles

I am working through KPIs in DPM and would like to understand the data requirements, the support page (https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/digital-portfolio-management/reference/dpm-related-products.html...

Question

DPM impact: Application Service label change to Service Instance

Yokohama label changes for CSDM 5 - ServiceNow relabeled cmdb_ci_service_auto to Service Instance. Is it envisaged to update DPM to reflect "Service Instance" where "Application Service" is reflected currently in the different interfaces? When will ...

Question

How to add a Technical service to multiple nodes?

Hi all, In the enterprise portfolio, we have defined one portfolio on the organization level and lines of business at the first layer and underneath them we have applications defined in the second layer. Now some of the technical services in our orga...

Question

DPM: Application Service & Business Application Portfolio - Availability

How is availability populated for Business Application Portfolio? I've add a commitment to the Service Availability related listed under my business application. Also, this question extends to Application service portfolio. How is availability adde...

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Posted

Service Portfolio vs Digital Portfolio

2 weeks ago

Auto create portal taxonomy from DPM service Portf...

a month ago

Indicator Abbreviation in DPM

‎03-12-2025 06:30 AM

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Digital Portfolio Management

Hot Topics

Digital Portfolio Management - Adoption Playbook

n_kaura

Discover What's New: ServiceNow ...

CristinaLau

Digital Portfolio Management – Events and Sessions !

n_kaura

Digital Portfolio Management - FAQs

n_kaura

Getting Started

Welcome Guide

Product Checklist

Quick Start

FAQ

Features and Capabilities

Measure and Grow

Measuring Success

Product Docs

Performance and Measurement

Value Measurement

On Demand Events

Digital Portfolio Management – Events and Sessions !

n_kaura

Discover What's New: ServiceNow ...

CristinaLau

Resources

What's New Blog

Release Notes

Entitlements

Store

Related Products

ITSM

CSDM

Service Builder

Strategic Portfolio Management

Service Portfolio Management

Application Portfolio Management

ServiceNow Impact

Resolved! DPM: Business Application Performance - Number of Open Incidents

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