Yassine Arrahil
ServiceNow Employee
ServiceNow Employee

Unfortunately, demo instances cannot be renamed because they are temporary instances that can eventually be suspended and retired.

By design, Demo instances cannot be selected from the Service Catalog item "Rename an Instance" on the Support Portal. as Instance rename requests are only applicable for Production and Sub-Production instances.

Please check Instance rename policy 

If you require a demo instance with a specific name, please request it directly via your account manager/ Account Executive.

You can find more information about instance renames in the KB articles listed below: 

Instance rename policy for customers 

Requesting an instance rename 

Version history
Last update:
‎04-11-2024 12:00 AM
Updated by:
Contributors