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on 09-20-2022 12:56 PM
Before starting implementation, it's always a good idea to conduct a process workshop to verify processes and identify requirements. Listed here are process workshop guides you can use to run workshops if you are self-implementing or to prepare if you are working with an implementation partner.
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Nice one, we were worrying about presentations to our client and this facilitates how we can show them around the ITSM modules.
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Good Day,
Can someone share or point me to a high-level agenda of activities; for setting up:
Workshop -> Agent Workspace - Agenda Tasks & Activities
&
Workshop -> Knowledge Transfer - Agenda Tasks & Activities
Thank You in Advance!
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Can you please product workshop guide for the Hardware Asset Management as well