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ServiceNow
Administrator
Administrator

Before starting implementation, it's always a good idea to conduct a process workshop to verify processes and identify requirements. Listed here are process workshop guides you can use to run workshops if you are self-implementing or to prepare if you are working with an implementation partner.  

 
 
 
 
 
 
 
 
 
 
 
Comments
Sura Corporativ
Tera Explorer

Nice one, we were worrying about presentations to our client and this facilitates how we can show them around the ITSM modules.

dmarkessdi
Mega Explorer

Good Day,

 

Can someone share or point me to a high-level agenda of activities; for setting up:

 

Workshop -> Agent Workspace - Agenda Tasks & Activities

                                              &

Workshop -> Knowledge Transfer - Agenda Tasks & Activities

 

Thank You in Advance!

Maheswari2
Tera Contributor

Can you please product workshop guide for the Hardware Asset Management as well

Version history
Last update:
‎09-20-2022 12:56 PM
Updated by: