marystromberg
ServiceNow Employee
ServiceNow Employee

This video shows how to use Debug UI Policies to troubleshoot Service Catalog items that are not working as expected. It applies to ServiceNow releases starting with Helsinki. The admin role is required to perform functions shown in this video.

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Comments
Community Alums
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This is a thorough and clear explanation of the process of debugging a UI policy. There weren't any life-changing new methods or insights, but I think it was still useful, especially for a more complex catalog item.


Version history
Last update:
‎12-12-2016 09:42 AM
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