Jack Yu
ServiceNow Employee
Options
- Subscribe to RSS Feed
- Mark as New
- Mark as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
09-22-2021
03:08 PM
Check out the new Virtual Agent integration with Citrix ITSM Connector for automating common Citrix requests and improving the employee experience around incident resolution! The new solution plugs into the Citrix ITSM Connector app, allowing you to automate the necessary reset actions within the Citrix Virtual Apps and Desktops service.
Using Virtual Agent conversations to automate Citrix session resets helps deflect a common incident type away from IT teams, and gives employees a better experience wherever they're at -- whether on desktop, mobile, or messaging apps.
Labels:
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
