ScottG_SN
ServiceNow Employee
ServiceNow Employee

One of the most asked questions in our community is how request task types work and how each type of task relates to each other.

 

We've put together a short video to give you all the information you need to succeed, including an overview of the different request task types, and how to use them within your platform to maximise success, and built a world-class customer experience. You'll find the video here: