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Resources
ServiceNow for Microsoft Teams Community
3 Simple Steps to Integrate ServiceNow + Microsoft Teams
Install ONE Plugin and Enable Agents to Reach Employees in Teams from ServiceNow!
Installing ITSM/HRSD integrations for Microsoft Teams
Microsoft Teams Customer Adoption Playbook
HR Service Delivery integration with Microsoft Teams
Enable Employee Center in Microsoft Teams! (Part 1 of 2)
Enable Employee Center in Microsoft Teams! (Part 2 of 2)
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Hi Leshia,
Thanks for sharing.
I have a question. We have integrated ServiceNow with MS Teams using Notify (for chat and conferences started from a record). Is there any metric to measure if this integration is being used by our agents? For example, the number of chats started?
Thanks,
Ariel
Hi Leshia
I was exploring IntegrationHub usage.
Is this an indicator of MS Teams usage?
Thanks,
Ariel
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