1 email notification to be sent to approval group users for all the Related CI rather multiple email

[Bijay Kumar Sha]

Presently, a separate email is sent out to approval group members for each Related CI of which they are part of , which is resulting in high number of ServiceNow notification, 

I like to have 1 email sent to an approver for all the Related CI approval groups he is part of instead of sending separate emails.

For example, I am part of 3 approval groups for 3 CI under related CI, so I receive 3 emails today, but going forward I should receive only 1 email with details of all 3 CI's.

How I can implement this? Please help

[Mark Manders]

As  long as there aren't possibilities to approve via email, you could run a flow or scheduled job to find all new/open approval records and send one email to each approver, telling them to check their approvals. This could cause a delay, because your goal is to limit the number of notifications, which will end up in approvals being done less. Users won't be notified about them immediately.

[Mark Manders]

https://www.servicenow.com/community/itsm-forum/1-email-notification-to-be-sent-to-approval-group-us...
https://www.servicenow.com/community/virtual-agent-forum/how-to-send-emails-to-the-groups-that-conta...
https://www.servicenow.com/community/developer-forum/how-to-send-emails-to-the-groups-that-contains-...
https://www.servicenow.com/community/developer-forum/get-unique-approval-group-name-of-impacted-cis-...