2 step checkout

[Garygman]

Hello,

I have turned on 2 step checkout - so my agents can order items on behave of our customers.

The problem is the drop down is greyed out & my agents can not change who the item is requested for.
I do not have this problem(Admin).

What am I missing?
Any help is greatly appreciated!

Thanks
Gary

[Brian Lancaster]

Do you have any custom ACLs on the REQ/RITM tables? It sound like there is a custom ACL that is making requested for read only. Out of the box this should be open to everybody. Have you tried debugging security.