3. Set the state to "Awaiting Change" when a Change is created from the incident using the existing "Create Normal Change" and "Create Emergency Change" UI actions.

[anilkumar8]

3. Set the state to "Awaiting Change" when a Change is created from the incident using the existing "Create Normal Change" and "Create Emergency Change" UI actions.

[JC Presley]

use the value not the lable "Awaiting Change"

changeRequest.setValue("state", value );

value is whatever value you gave that state = Awaiting Change when you set it up (ie. 1, 3, 5, ect.) you can look it up in Show Choice List.  If you forgot to put a value in for that state, you might want to go in there and update it to a value. 

[Sam94]

I had a similar issue and can confirm that what was advised in this comment worked. 

[flordelyn_v_ani]

Hi Anil,

You can insert the below code in the Create Normal Change and Create Emergency Change UI Action just after the line "changeRequest.insert();"

current.setValue('state',4); 
current.update();

NOTE:

You can replace the value 4 with whatever value you use for the Awaiting change state.

Hope this helps. 

Thank you!

[Girish12]

Hi  flordelyn,

Thanks for sharing this worked for me..

[Niharika2]

Hello Flordelyn,

Thanks for sharing. It worked for me.