A report on the Incident Table
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06-26-2024 07:06 AM
An ITIL user has access to all the attributes of sys_user_group table when they run the report.
However, if they run the report on the Incident table and dot walk to sys_user_group attributes to be included in their report, the values from group table do not show up in this report.
Any help is greatly appreciated.
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06-27-2024 12:54 AM
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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