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Ability to restrict multiple choice answers in survey question?

lisablackwell
Kilo Contributor

I'm creating a survey that includes a question type of 'Multiple Choice'. The business wish to restrict the number of choices a user can make to 3 only (there are 15 options to select from).

Is there a way to put this restriction on? So far I am working in the Survey Designer and have just put text asking for 3 choices only, as I cannot see a way to mandate the maximum allowable number.

Thanks

1 ACCEPTED SOLUTION

rohantyagi
ServiceNow Employee
ServiceNow Employee

Not there is no such setting in the product. A workaround, could be to ask this question as type "Ranking" and ask users to select their top 3 choices. Now they will have 15 options to choose from but they will only select top 3. Hope that helps, meanwhile i will take this feedback to our PM.



find_real_file.png


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5 REPLIES 5

rohantyagi
ServiceNow Employee
ServiceNow Employee

Not there is no such setting in the product. A workaround, could be to ask this question as type "Ranking" and ask users to select their top 3 choices. Now they will have 15 options to choose from but they will only select top 3. Hope that helps, meanwhile i will take this feedback to our PM.



find_real_file.png


Thank you Rohan, you have confirmed what I suspected


dianeled
Kilo Guru

Wondering if there is any update on this, I am trying to do exactly the same thing. I don't want to use the ranking method. 

HuChin
Tera Contributor

I am trying to do exactly the same thing too. Is there any other methods except ranking method.