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‎12-03-2018 02:38 AM
Hi All,
In ACL, I am able to restrict number of records to be displayed but in list view it is showing incorrect count of number of records, like if user should see 10 records, it is showing 10 records only but in pagination area number of records count is showing total number of records(which is incorrect),
Any ideas if you faced same issue?
Thanks in advance
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‎12-03-2018 02:58 AM
Hi Ankur,
Thanks for your input, already many ACLs are written to achieve this, is not there any option to deal in ACL scenario only?
Thanks
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‎12-03-2018 02:46 AM
Hi Mason,
Use query business rule to bring those results together.
Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎12-03-2018 02:58 AM
Hi Ankur,
Thanks for your input, already many ACLs are written to achieve this, is not there any option to deal in ACL scenario only?
Thanks
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‎12-13-2018 10:17 PM
Hi Mason,
Any update on this?
Can you mark my answer as correct, helpful if you were able to achieve the requirement. This helps in removing this question from unanswered list and helps users to learn from your thread. Thanks in advance.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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‎12-03-2018 04:00 AM
Hi,
When you use ACL it will show total number of count in list view and you will be shown message as " Number of Rows removed due to security constraints".
So if you have many ACLs then you have to stick with this.
Thanks,
Ashutosh Munot