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Copy url functionality not working

Please let me know the answer !!!! .... Question*************When we use copy url option and getting a msg ''copied to clipboard"By copying the url from form context menu, the expectation is that by clicking on the link, it will direct to the record ...

Decimal type fields after saving the form, the point gets removed

I have noticed that all the Decimal type field on my instance is not working properly.Example, if I set the field value as 3.99, after saving the form the value automatically changes to 399. Can someone please help what can go wrong.

Ap_1 by Tera Contributor
  • 1228 Views
  • 5 replies
  • 0 helpfuls

Is anyone using the Wiz Integration for Security Operations 1.0.2?

We're trying to get the Wiz Integration for Security Operations version 1.0.2 plugin up and running, but I'm getting a setAbortAction cross-scope access error when I try to hit submit on the Wiz Record Producer:If I try to skip this step and run the ...

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Josh_M by Giga Contributor
  • 1952 Views
  • 2 replies
  • 0 helpfuls

Hi All

HI All, It is possible to clone one Private Instance to another Private instance,, Please give Brief Example     Thanks 

Gouses by Tera Contributor
  • 290 Views
  • 1 replies
  • 0 helpfuls

Error Message onSubmit

Hi mates,I am getting the error below when clicking on submit from the catalog items native UI. Even though I made my script inactive, the error is still showing. Please help me.Is there anything else you need assistance with? 

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shaik17 by Tera Contributor
  • 372 Views
  • 1 replies
  • 0 helpfuls

SharePoint Calendar - ServiceNow Import

Hello all,  I got a requirement like following.  Some teams do maintain some events on SharePoint Calendar. Event site (countries), start / end date, description etc The requirement is to integrate SharePoint with ServiceNow to pull that calendar inf...

Resolved! How to translate related list in Service Operation Workspace

Hi, I'm trying to translate some labels in french in Service Operation Workspace.For exemple, In the Alert record (em_alert), I need to translate the 'Summary' field below : Another exemple, in the Incident record, I need to translate the related lis...

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Community Alums by Community Alums  
  • 1326 Views
  • 3 replies
  • 0 helpfuls

Sending JSON object via outbound REST message

I have to send incident details in the below JSON format to third party tool . I have written the REST message and business rule on incident table to invoke the REST message. Could anyone please help me with the business rule script to send below JSO...

Mahesh111 by Tera Contributor
  • 2697 Views
  • 2 replies
  • 1 helpfuls

Resolved! Need to show different fields in reference field pop up

Hello All, I have 2 tables Table 1: sc_cat_itemTable 2: cmdb_ci_linux_server On both above table I have created custom reference field 'Level of Service' referring to custom table 'u_sla_service_configuration' which has some data entries like below  ...

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Firt page redirection after login

Hi ,The requirement is to redirect all the users to service portal page after login . After logged in is the users have ITIL access should have option to navigate to ITIL view (that option can be added in header menu ) . Here I have tried to modify S...

Ragavi by Tera Contributor
  • 949 Views
  • 5 replies
  • 0 helpfuls

Question on decision bulider

Hi Team,  I am creating   Condition column's Based on my  two inputs(From&To - Referance data type)  both inputs contains same reference table(core_country)  based on inputs I am created one condition column (from) now I am creating second condition ...

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