Activity feed shows "Interaction IMS#### 'Incident#' field added" — where does this sys_history_line
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 hours ago
When an Interaction gets linked to an Incident via interaction_related_record, the Incident's Activity feed it shows: Interaction IMS6338024 'Incident#' field added
The underlying sys_history_line looks like this:
<field>relation</field>
<type>relation</type>
<relation>Interaction IMS6338024 'Incident#' field added</relation>
<update>-1</update>
Not a real Work Notes entry - field/type = relation, update = -1 (not the usual 1/2). None of the interaction_related_record dictionary fields have audit=true, so it's not standard field auditing either.
How do I stop these lines from being added to the Work Notes activity stream?
Appreciate any pointers
0 REPLIES 0
