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Activity feed shows "Interaction IMS#### 'Incident#' field added" — where does this sys_history_line

lonesoac01
Giga Guru

When an Interaction gets linked to an Incident via interaction_related_record, the Incident's Activity feed it shows: Interaction IMS6338024 'Incident#' field added

 

The underlying sys_history_line looks like this:

<field>relation</field>
<type>relation</type>
<relation>Interaction IMS6338024 'Incident#' field added</relation>
<update>-1</update>

 

Not a real Work Notes entry - field/type = relation, update = -1 (not the usual 1/2). None of the interaction_related_record dictionary fields have audit=true, so it's not standard field auditing either.

 

How do I stop these lines from being added to the Work Notes activity stream?

lonesoac01_0-1791480217730.png

 

 

Appreciate any pointers

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