Activity Formatter issue

AbidJafrey
Tera Contributor

3 weeks ago

Hi all,

 

I have an issue where for one user he did something where now when he click on activity stream icon in form it opens up on the right side of the window and not redirects to the activity below, how do i fix this

 
 
 

 

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Dr Atul G- LNG
Tera Patron

3 weeks ago

Is it on WS? if yes, try to repair the  SOW plugin.

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AbidJafrey
Tera Contributor
In response to Dr Atul G- LNG

3 weeks ago

It is on the normal form view

 

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Ankur Bawiskar
Tera Patron

3 weeks ago

@AbidJafrey 

did you ask that user to clear his cache using cache.do and then logout and login again?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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AbidJafrey
Tera Contributor
In response to Ankur Bawiskar

3 weeks ago

when i impersonated the user as well it shows like that

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