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Activity Formatter issue

AbidJafrey
Tera Contributor

Hi all,

 

I have an issue where for one user he did something where now when he click on activity stream icon in form it opens up on the right side of the window and not redirects to the activity below, how do i fix this

 
 
 

 

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Is it on WS? if yes, try to repair the  SOW plugin.

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Dr. Atul G. - Learn N Grow Together
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Ankur Bawiskar
Tera Patron

@AbidJafrey 

did you ask that user to clear his cache using cache.do and then logout and login again?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader