AD user creation issue since Aus upgrade
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04-27-2026 01:40 PM
Since upgrading to Australia we are no longer able to create users in AD, via our custom AD script.
We are getting this error: The server is unwilling to process the request.
We are able to use the user lookup still.
Is there a change to the password type that we need to make? The issue appears to be with the bottom line:
$PasswordText = '****'
$Password = $PasswordText + $currentSymbol
$SecurePassword = $Password | ConvertTo-SecureString -AsPlainText -Force
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04-27-2026 09:04 PM
Hi @Jack62
1.Ensure MID server is up and set with your set up // During Clone ( Mid server removed in sub-prod ) ->upgrade
2. Connect with Azure team and ensure you have updated the password with correct criteria which meets the length, complexity, or history requirements of the domain.
3. Review your payload to ensure all required fields (Mandatory fields) for user creation are present and correctly formatted.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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04-27-2026 09:06 PM
You can refer KB : KB0779036 Enable user account in AD orchestration is failing with *** ERROR *** The server is unwill...
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti