How to I add another column to the default list views for Service Operations Workspace Incident lists
sys_ux_list_menu_config.list
Default - SOW
Incidents
Unassigned
Do I need a special role?
Hi @Bret Smith
Please follow this steps.
1. Change the Application Scope to 'Incident Management for Service Operations Workspace'
2. in navigation type 'sys_ux_list_menu_config.LIST' open the Default - SOW -> open incidents
3.Open the incident then scroll down -> Open the Unassigned records from UX Lists
4. Open the view from Unassigned record
5. you can land into the UI View of Service Operations Workspace then click on the related list called 'Lists'
6.Search the record belongs incidents with table name
7. Open the record which has empty parent
8. scroll down to 'List elements' add your preferred field there for example in my case i am adding configuration item by click on new button on list
and submit it.
go back to the Workspace ->Service Operations Workspace, go to list then go to incident there to unsigned there you can see the changed column
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Thanks,
BK
