Add more details to mention email notification

[Yaseen2]

Dear All,

How can we add more details on mention notification email to include the text of the @Mention

Thanks.

[siva_]

I am not sure if there is any oob event which is getting triggered when mention is used and also whether the event has been exposed to us or not ,But you can try looking at the event queue or with the descriptions in the event registry to catch that event and also the notification triggered in the email logs should help to get access to that notification if its really exposed to every one 

Hope this helps. 

Thanks,

Siva 

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[Ashutosh Munot1]

HI,

What exactly you are looking to achieve. Can you elaborate.

Thanks,

Ashutosh munot

[Yaseen2]

It's simple if I'm in incident or change in the comments section : if I added example : @user please send me the report in the notification email I need more details please check the below example not only the incident number:

[siva_]

Seems there is an OOB email notification "Activity Stream @Mention Email" you can customize the body of this email notification if you want to change the content shipped OOB 

Thanks,

Siva 

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