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Service portal

Hi Team, I have a requirement like back end view of form same thing I want to show the portal side as we have in backend viewif any one knows abt this requirement please help me guys

Resolved! When searching for records and getting multiple search results

If there are multiple "gr.dates" of the written script, I would like to return the one with the latest 'sys_updated_on' of "gr.date".Please tell me how to extract it. var gr = new GlideRecord('test_table'); gr.addQuery('test,'00'); gr.query(); while...

user_ms by Tera Expert
  • 488 Views
  • 3 replies
  • 5 helpfuls

Resolved! How to set default filter on list collector variable?

Hello -   We are currently on New York (upgrading to Paris next month) - i have a request to set a default filter on a list collector type variable. Our process for requesting SAP access requires the security team to search a custom table for role na...

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Dan Shores by Mega Expert
  • 2592 Views
  • 9 replies
  • 4 helpfuls

Resolved! How to make label field mandatory-catalog form.

Hi, We have a requirement to create the Label Variable and under it, there are multiple checkboxes. We don't want the checkbox to become mandatory instead we want the label variable.The requirement is to make the label as mandatory instead of each ch...

Community Alums by Community Alums  
  • 5212 Views
  • 9 replies
  • 17 helpfuls

Resolved! Unable to call gs.getProperty() in UI action

Hello Team , I want to restrict the UI action to few catalog items , for which I have created a sys property and I am referencing the sys property in UI action , but that does not seams to work , cloud you please help me where am I going wrong Here i...

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Unable to rerun script when selecting reference item

When a record is selected from a reference field, a script is executed to copy each record's value.If you select the reference item again, the script does not run.Do you know why?Do I need some other script to run the script again?Again, if you know ...

user_ms by Tera Expert
  • 347 Views
  • 4 replies
  • 0 helpfuls

Make Worknotes Mandatory , if Impact or Urgency gets updated

Hi All , I have a requirement , where I need to make work-notes mandatory when the values of impact or urgency field changes.The default value of Impact = 5 and Urgency  = 5 which will be set when the incident form is opened , I want the work notes t...

Pooja Khatri by Tera Contributor
  • 768 Views
  • 14 replies
  • 1 helpfuls

Demo Hub - Unable to Install

Hi,  The demohub is not accessible and it shows 'Nothing to Install'. Is there any way to install into the personal instance? Can you please help how to resolve this? Regards, Suresh,  

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ersureshbe by Giga Sage
  • 490 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to cancel a workflow timer

We have a "consent through silence" approach in our workflows where the system owner has 3 days to approve a RITM before it is auto-approved. The potential issue is what happens if the RITM is manually approved. Later in the workflow we have a Join a...

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Keri1 by Kilo Expert
  • 4531 Views
  • 8 replies
  • 7 helpfuls