Hi, all!As a platform administrator overseeing Now Platform functions (Virtual Agent and Employee Center), I've been exploring ways to optimize our operations.Given my recent dive into ServiceNow ITSM, I believe it could be a valuable tool for handli...
I need to display the checked checkbox value in the email notification for the approver.The email notification was written on the sysapproval table.Whichever the check box I check it has to display in the email.
Enterprise privacy AG which i have selected as an assignment group , assigned to field is not searching for the user record. it just stuck there. when i click reference icon
Hi all,We are using the excellent Data Certification plugin to have Ci owners verify the Ci's under their control.If the Ci owner updates the Ci, we have the "Updated" field that gets the new timestamp.But we also want a timestamp on the Ci record li...
I have a requirement to only allow a specific group write access to certain fields on the CMDB. This access is needed because certain CIs are manually entered also there may be a time with certain information does not come over and the fields need t...
Hi, When a change request moves to stage "Implement", two change tasks are created automatically. "Implement" and "Post implementation testing". I want to make it so these tasks don't get created. I found a stage in the workflow where it activates an...
Hi I hope someone can help me with the issue I am having right now. I have made so much investigation but without success. I was trying to create a report which would show the time for groups to approve the Change Records. I have found a really good...
Hello Experts,i have below scenario:Create UI action to restart cancelled/rejected Requested ItemName: RestartAvailable when state = Closed Skipped or Closed IncompleteRequires role Catalog AdminIf Parent REQ is closed, mark as active and set state t...
Hi, we have a requirement wherein the end date should always fall on Friday. I am newbie in terms of scripting, asking advices on how to do catalog client script. I tried researching and can use the dayofWeek function? Can anyone help me?
To hide a view for a specific table (like view : Default view) Any idea how to resolve the above example task.
I believe there is an approval function in the ServiceNowno feature.If I set up a delegation of an approval or task to another user with reference to the following Docs, and the delegated user approves the task, is there any way to know who approved ...
Hi Team,We are using OOB Jira integration that works bidirectionally when we are creating any story in rm_story table and Jira side. We don't have any issue with Story issue type. However, We do have other issue type like Bug, Task and incident (cust...
Hi,I want to add a menu in the Unified Menus on the UI banner. I created a menu with this config but it does not directly open the page I want to show but it shows modules under it. However, I want it to open a UI page when clicked avoiding multiple ...
Hi Everyone, Currently, I'm running the ATF's on every week Monday. I need automate to run the ATF's on every MONDAY automictically without Developer involvement. How to achieve this? Is there any possibility. Thanks,Rajesh
Hello Team , For below Task do we need New Plugin to be installed ? or How it will ...Can someone Please guide me for the same ? Replace all Microsoft Azure AD flows with New Microsoft AZure AD Spoke as old spoke depricated by Servicenow
