Add risk condition Insufficient lead time - Normal Change so that if a lead time of 7 days
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05-11-2023 12:32 AM
Hi Community, i found this task in CIS-ITSM exam journey this is an simulator task.. and it got failed whenever i validate it..i tried this and attached a screenshot please help me in this....
- If lead time of 7 days is not met for model = Normal change request, Risk should be set as "High", Impact should be left alone.
- If lead time of 3 days is not met for model = Standard change request, Risk should be set as "Moderate", Impact should be left alone.
1. Disable Risk Condition "Insufficient lead time".
2. Add a new risk condition: "Insufficient lead time - Normal Change" so that if a lead time of 7 days is not met for Normal change requests, the Risk will automatically be set to High, and Impact should be left alone.
3. Add a new risk condition: "Insufficient lead time - Standard Change" so that if a lead time of 3 days is not met for Standard change requests, the Risk will automatically be set to Moderate, and Impact should be left alone.
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08-08-2023 07:58 PM
I am also stuck on this simulator task and could not figure out what is going wrong. Could someone please assist me in this?
