Add Task Information to OAM Survey End Notes
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a month ago
We are in the process of configuring our surveys for Outlook Actionable Messages and one of the requirements is to have the manager's email address of the Assignment Group listed in the related Incident added to the survey end notes.
So far I have not been able to figure out a way to add any information from the Incident directly to the survey end notes. Looking at the OAM script includes, I can see that AdaptiveCardsFactory script include makes a call the SurveyAdaptiveCardGenerator script include which contains the logic to add the survey end notes to a completed survey but those script includes are read-only.
Any idea if this requirement is possible? These surveys will all be completed directly from Outlook and the users will not go through a portal page to access the survey.