Add to Payload Map in Action Assignment Dynamik Query

Alina Ravilova
Tera Contributor

Hi everyone,

I need to add sys_id to Pyload Map in Action Assignment. (ex. u_parent=Parent sys_id)

this is recognized by ServiceNow as a string, I cannot add a dynamic sys_id. Maybe someone knows how to change this.

Thanksfind_real_file.png

8 REPLIES 8

Aly
Tera Contributor

Hello Alina,

 

I'm facing a similar problem.

Did you eventually find a solution ?

 

Best regards,

Aly

Did you ever get a solution for this

Hello Anuneeti,

My actual need wasn't exactly the same as this post. I found a solution to my problem (which was a bit different than this post). Can you give me context to your need to make sure that it fits the solution I have found ?

I am trying to create a button on a related list on CMDB Workspace and create a new record on the click of the button. For this, I need to map a few fields from the parent record to the new records (like parent task, assignment group, etc).