Adding Email Recipients only BCC

[Akhila P]

Hello Everyone,

Can anyone tell me how to set the recipients only to BCC when a notification is fired through an event?

[Arun_Manoj]

Hi @Akhila P ,

https://www.servicenow.com/community/developer-forum/email-notification-using-solely-bcc-recipients/...

Please mark it as helpful, solution is fine.

thanks

Arun

[Akhila P]

Hi Arunm,
I tried using the email script and also added a user in the notification itself to handle the TO field, but it’s still not working(notification is triggering, but the bcc is empty and all recipients are in TO)
I’ve attached the email script file—could you please take a look and help me troubleshoot?

Thanks.

[Ankur Bawiskar]

@Akhila P 

the 1st link shared by @Arun_Manoj should help you.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Akhila P]

Hi Ankur,

I tried using the email script and also added a user in the notification itself to handle the TO field, but it’s still not working(notification is triggering, but the bcc is empty and all recipients are in TO)
I’ve attached the email script file—could you please take a look and help me troubleshoot?

Thanks.