Hello,I'm doing the Performance Analytics (PA) Fundamentals (Course) and some tsask are for Performance analytics, Dashboards. But when I look for them in the instance provided I cannot find them, I have tried to look in the apps and plugins but is n...
there is field called vendor score which is read only , i want to understand from where it is calclulating score and how it is getting score
I have two variables 1. Impacted Country 2. Impacted Location and both are reference variables to cmn_location table Requirement is if user picks country based on country locations should shown to users to select, until user selects the country locat...
Hi All, I have added 2 breakdowns i.e.1. Service offering2. Created the new one for 'Cause Category' (which is the field on Incident Form)But, when I select these 2 breakdowns, it shows as below. Is this invalid combination? And also when I see same...
In platform analytics workspace "platform-analytics-workspace/dashboard-library" whenever we try and select the columns on display, the filter shows the column "Owned by" but the screen itself shows instead the column "Created by". See attached scree...
Hi All,when a pie/single score report is clicked, can we open the data in workspace instead of platform? Is it possible? Thanks!
i have to display Week Dates on x-axis instead of Week Number on line chart which trend by date field
Hello everyone !I have a question about the configuration of a report based on the [goal] table. We would like to add a sort on a principal project field (u_rank), but the field is not proposed on the list, we only see date or datetime fields (see th...
Hello Team,I am a certified CSA/CAD and preparing for the Zurich Delta Exam.Could you please confirm whether there is any maintenance or renewal fee required to keep the certification active, or is completing the Delta Exam alone sufficient?Thank you
How to add threshold to dial type widget in PA. can any one help how to achieve it?
Hi ServiceNow Community,I need to display a simple daily percentage on an existing dashboard: formula is ::automation Percentage = (Number of incidents resolved yesterday by ITOM or by GenAi/ (Total number of incidents created yesterday) × 100. Pleae...
Hi all, Is it possible to modify and customise specifically the Standard knowledge article template (not make a new custom template)? My company is intending to implement an integration between our ServiceNow Knowledge Management and Genesys PureClou...
I've created a breakdown source using the pa_dashboards table. I'm trying to create a breakdown mapping relationship with the sys_ui_navigator_history. This table has limited fields. The fields available in this table are: description & URL. When cr...
I have created a Visualization chart on open incidents, after I setup my "Custom Conditions" when I hit run, the Preview Record List shows 11 records but when I apply the conditions and see the visualization graph, it only has 9 records. i don't have...
