Hi Team , Good day! I hope you're doing well. I’ve been working on creating a few reports in the new ServiceNow instance, but I’m encountering an issue when trying to export them. I receive the following error message:Could you please assist me in re...
Hi,I want to create an interactive filter for a string field. I have a custom string field on the sc_task table that contains comma-separated values (e.g., xyz, abc, lmn) generated from other fields. I’ve created a report for Catalog Tasks for a spec...
I have created a report for the Catalog Task table and added it to the dashboard. The Catalog Task includes MRVs, and within the MRV set there is a variable called Vehicle. I want to create an interactive filter for this Vehicle variable, so that whe...
I have a requirement to fetch records showing both breached and non-breached RITMs.My goal is to calculate the RITM Success Percentage, which is defined as:(Not Breached = false / Total Count) × 100However, in regular reporting using Multi-Pivot, the...
Hi Team , we have 2 users one is able to see the report and another one is not . check there access both user have same access .what could be the reason why 2nd user not able to see.
Cant able to share ServiceNow report to team members. I have created dashboard too but report is not visible to team in dashboard.
I have multi-tab platform analytics dashboardswith list view, charts and filters I have a recurring issue with List View which shows State with active filter but none of the Filters i use on the same page is active. In more detail - it is "Active is ...
Trying to create a List View on Platform analytics and unable to enter anything other than task table no results found. kindly guide.
I'm trying to create a simple report showing a list of active users that are assigned more than one non-retired, operational PC's from table (cmdb_ci_computer). Once I configure the report to group by "assigned to", I get a list of Users with each o...
We are working through the upgrade for Zurich and are working through dashboard changes in platform analytics and I am wondering if others who are not licensed for performance analytics are looking at the migration and if they are seeing areas where ...
I have created one report to fetch the details of one catalogue item, now I am trying to fetch the variable set(multi row) details in that report but not able to do so. I try creating database view but it didn't work. Maybe the database is not 100% c...
Hi - I created formula indicator to calculate the INC SLA achievement in % and has assignment group as a breakdown to see how each assignment group has performed. I wanted to create a multilevel pivot using this indicator so that I can have the SLA a...
As part of Health scan improvement initiatives, we have few reference Interactive filters which are not mapped and requires mapping. All interactive filters based on a reference should have a mapping. Need to know which all dashboards are utilising t...
Hello folks , As an admin of the CMDB process, I want to see the CMDB Health Metric scores over a period of time to visualize our performanceCan someone help me creating manual indicator for CMDB Overall ScoreNeed a guidance
Hello team , I can see some of filter not migrated properly(compatability mode) ,I would like to make changes in that filter as per core UI dashboard , also from there I am not getting option to edit it .That dashboard is not available on Platform ...
