Hello ServiceNow Community,I am working on a Platform Analytics dashboard to measure the utilization of Service Operations Workspace (SOW) compared to Core UI.I have identified the following tables for this requirement:syslog_transactionsys_gen_ai_us...
Hi Experts,I am working on a ServiceNow Dashboard Builder (Now Experience/Nova) dashboard.I have created Weekly and Monthly Trend Analysis charts using:Data Source: Task SLA [task_sla]Metric: CountGroup By: PriorityTrend By: CreatedWeekly chart: Week...
Hi Community,We are facing an issue with Interactive Filters (Breakdowns), Indicators, and Domain Separation in Platform Analytics and would appreciate any guidance.Our domain hierarchy is structured approximately as follows: Parent Domain A└── Child...
Hello all, There is a requirement asked from my customer and below is the one:He want us to create a report, like for an Incident if the Assignment group changes to 'Helpdesk' from some other group and if the reassignment count for Helpdesk is equal ...
Hi - I am trying to develop a an indicator card that displays a software compliance rate (%) from samp_product_result table having a formula as (Total no of products - No of non-complaint products) / Total number of products * 100. I wanted this valu...
Hi Team , Based on what condition we can show in report incident assign to which all groups ?
I need to display both response sla and resolution sla of an incident to be displayed in a single row in the report.so, columns of report should beIncident numberresponse sla start timeresponse sla stop timeresolution sla start timeresolution sla sto...
Hi - I have an indicator that has a target of 0. Anything above 0 should be displayed as red and equal to 0 as green. The target color scheme do not work with the below conditions. the ranges looks good but this is till not working as the indicator ...
Is it possible to disable the "Show in Library" option for indicators that display the warning message "These are protected by security"? My understanding is that these are out-of-the-box (OOTB) indicators and are not editable. However, they are curr...
Hello everyone, I'm brand new to PA and have been doing as much learning as possible to understand how to make my own Data Visuals. However, I'm struggling on creating a data visualization for MTTR for only 19 INCs. I know how to filter and display t...
Hello Everyone, I’ve a query on survey that survey responses are stored in the asmt_assessment_instance_questions table. The survey has some 10 questions. For example first question has roles manager, junior manager, senior manager like such. The val...
Hello all,I would like to ask why date filter is not following the pivot table. Here I use Performance Analytics indicators here: Thank you all.
In Time-series reports - under trend by Calendar field 'Fiscal Calendar' is no longer an option to be selected. It is available for admins, but not for non-admins. Checked:- com.snc.fiscal_calenda plugin is Installed- Verified the table used in repo...
Hello Servicenow Community, I got one requirement to create a dashboard in PA and also add few KPI like below- 1- % Tickets Linked to Knowledge2- % Changes Causing Incidents3- % Changes Success Rate4- % All Active Change Types5- % Change Failure Ra...