Adding fields in 'Lookup selectox' variabale in service catalog

NaveenkumarA781
Tera Contributor

Hi Team,

How to add 'Name' , 'Location', 'Email' fields to be visible in 'Lookup selectbox' variable in Service catalog form

4 REPLIES 4

Dr Atul - LNG
Tera Patron

Any screen shot? Look like you need to add attribute values only.

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
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Ankur Bawiskar
Tera Patron

@NaveenkumarA781 

you can add the fields in Lookup label as comma separated

See my variable Config

Screenshot 2026-09-28 160956.png

See output: when user types they will see details from other fields as well

Screenshot 2026-09-28 161032.png

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Bhavya11
Mega Patron

Please update the type specification of your variable, in Lookup label as comma separated fields that you need to show in lookup Lookup selectbox

Bhavya11_0-1790594936066.png

 


Regards
BK
LinkedIn: https://www.linkedin.com/in/bhavyashree-karanth-55032a121
YouTube: https://www.youtube.com/@NowWithBhavya

yashkamde
Giga Sage

Hello @NaveenkumarA781 ,

 

I would suggest to change the variable type from Lookup Select Box to Reference, as Lookup Select Boxes only support a single display/label field.

also if you want to proceed with the same then above responses should help..

 

If my response helped mark as helpful and accept the solution.