After clone from Prod to Dev, I am not able to see Email logs (sys_emails) table

[prasad8]

HI Developers,

Recently i did a clone activity from Prod to Dev, clone has been completed successfully. 

I have created few incidents and approval requests but emails logs are not showing in 'sys_email' table.

After cloning in Dev instance email logs (sys_email) table is not showing logs.

I checked my email properties is enabled.

can any one help me what is the issue.

[Maik Skoddow]

Hi

the reason is, that in the OOTB configuration that table is excluded from cloning:

Maik

[prasad8]

Hi @Maik Skoddow ,

Thanks for you reply. 

after cloning i triggered few emails but in logs it doesn't show the emails.

How to enable email logs in Dev.  help me on this.

Thanks,

Prasad.

[suvro]

Check whether notifications are enabled 

Also check whether users have notification enable (there is a field in user table called notification, it should have value enabled)

[prasad8]

HI @suvro ,

I checked users list view notification is enabled. notifications are aslo enabled.