Hi all,
We use the standard On-Call Schedules feature (Group/Schedule list view, which drills into a monthly timeline view per group). Functionally it works, but our leadership feels the overall UI looks and feels quite dated compared to more modern parts of the platform - the flat card layout for browsing groups, and the dense color-coded timeline view once you drill in.
Has ServiceNow made (or is there anything planned) in the way of UI/UX modernization for this module - e.g., alignment with the Now Experience/UX design system, a cleaner timeline visualization, improved readability of overlapping shifts, or better navigation between groups and schedules?
Curious whether others have raised similar feedback, seen roadmap items, or found ways (Store apps, custom UI Builder pages, etc.) to modernize this experience.
Thanks!w
