Application Services are not visible to itil users

p t1 · ‎11-17-2023

Hi Everyone,

A normal itil users unable to see application service records on cmdb_ci_service table.

Thanks,

Preethi

Dr Atul G- LNG · ‎11-17-2023

Please see the screen shot from PDI from ITIL user.

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Sandeep Rajput · ‎11-17-2023

@p t1 Please check if there are any ACLs or Query business rule defined which is preventing the user from seeing the application service records.