Approval Comment is Duplicating

[Aparna Gurav]

Hello Team,

Need your help...

When an approver rejects the approval and adds a comment, the comment appears twice in the activity stream on the service portal. Even after deactivating the 'approval events (task)' business rule, the issue persists. Could you please provide suggestions to resolve this issue?

[dhanu3]

@Aparna Gurav 

Check how many business rules are running on same table and check script for current.update().

Regards,

Dhanashree