Translate Approval History Comments on Change Request

ApurvaS
Tera Contributor

3 weeks ago

We are trying to translate Approval History Message "Change Request has been approved by Normal Change Policy (Technical approvals)." on Change Request. This message is coming via a Script Include "ChangePolicyApprovalActivitySNC" and below is code snippet

 if (state === this.APPROVED)
                    comment = this._gs.getMessage("Change Request has been approved by {0} ({1}).", [chgPolAppGR.getDisplayValue(), this._activity.activity.name.toString()]);

 We have created record in sys_ui_message table for French but it is not working, can some help?

Screenshot 2026-03-11 144230.png

 
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Ankur Bawiskar
Tera Patron

3 weeks ago

@ApurvaS 

did you try calling that in background script and see if it works?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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