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‎05-14-2025 08:58 AM
Currently we use the change approval lookup group to assign approvers out for changes based on category. We now have a need that a certain approver group needs 2 people to approve from it rather than 1 before being okay to move state. How would I do this?
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‎05-14-2025 09:49 AM
Hi @joshmorris ,
if your records are following flow
use # of user approve
if it is workflow
use the below instructions
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
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‎05-15-2025 12:56 AM
Thank you for marking my response as helpful.
If my response helped please close the thread by marking appropriate response as correct so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-14-2025 09:49 AM
Hi @joshmorris ,
if your records are following flow
use # of user approve
if it is workflow
use the below instructions
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
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‎05-14-2025 09:55 AM
if you are using workflow then you can use script mentioned below
Percentage or Majority-based Workflow Approvals
for flow you can refer the image shared by @Chaitanya ILCR
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-15-2025 12:56 AM
Thank you for marking my response as helpful.
If my response helped please close the thread by marking appropriate response as correct so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader