Ask for approval actions
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‎03-07-2025 12:53 AM
Hi Team,
I used the ASK FOR APPROVAL action to create approvals for a request item. For one approval, I set the rule to ANY ONE APPROVER, and for the second approval, I set it to EVERY ONE APPROVE. The approval records are stored in the approval table. I'm trying to determine how to identify whether a specific approval record reflects ANY ONE APPROVE or EVERY ONE APPROVE in the approval table. If anyone has insights on this, I would greatly appreciate your help.
Thanks in advance!
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‎03-07-2025 12:59 AM
No, there is no way to determine which approval is for one user or for everyone. That is a flow-level configuration and is managed in the core code, which is not accessible to us.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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‎03-07-2025 01:00 AM
Thanks @Dr Atul G- LNG
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‎03-07-2025 01:05 AM
you cannot determine it in sysapproval_approver table
This is configured in flow step.
This is handled internally by the platform and flow engine.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎03-07-2025 11:32 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader