Asset imports and CI updates

[eschoon]

I've built a basic transform map to import assets into the hardware assets and it works ok.   This also creates a CI for the asset (fantastic) but i'd like to autofill some of the CI data from the excel file data import.   I tried mapping to Computer CI in the map but that's not working as i don't believe you can make to multiple destination tables in 1 transform map.   I created a 2nd map for CI and ran it but it just inserts a new CI record not linked to the Asset (so i end up with duplicates).

What is the best method to use a csv data load for assets but then populate more data for the corresponding CI created with the asset?

[eschoon]

Sure. Attached.

[akash_mehta]

Eric:   Looks to be correct.   At this point this is getting difficult to troubleshoot without being able to look at the system.   You may want to get support involved so they can look at the setup.  

[eschoon]

Understood. Thanks so much for assisting and for your time. Take care!

[Vaishnavi35]

Hello eschoon,

Was your problem solved? What suggestion did the Support team give?

If you can help me please?

I have same issue as you!

[Vaishnavi35]

Hello Aric,

I have similar issue. Can you help me with that please?

Its a one time load not a schedule one.

https://community.servicenow.com/community?id=community_question&sys_id=78c3401ddb3e3850770be6be13961914  - Link to my question!