Hi All,
I was going through CSDM - Data Foundation NowLearning course.
I need to difference b/w Asset and CI with respect to ServiceNow.
As per the course it is stated that Applications, Virtual Servers, Web Sites, Cloud environments etc are all CIs. However, they all have financial cost associated with them in terms of "pay-as-you-go".
What are the criteria on which they are being differentiated?
When working with ServiceNow, understanding the distinction between a Configuration Item (CI) and an Asset is fundamental to effectively managing IT services, infrastructure, and resources. Although the terms are often used interchangeably, they serve distinct purposes within IT Service Management (
