We are setting up Service Catalog and Request Management in a new instance. Idea is to go OOB as much as possible.
One feature that we have in current instance is ability to assign asset or consumable to a user direct from an interactino in Walk-up, but I'm looking for an alternative solution to this from OOB instance.
Example: If I go to Service Desk and ask for a charget to my computer only for the day. Is there a way to assign a consumable to me from that Interaction then? Or if I forgot my computer and need a temporary just for a day or two. What options do I have? I'm looking for a smooth way for Service Desk to deliver the items to the user in Walk-Up.
I can order from the side bar like this, but the runs to normal flow of approval and all thos steps:
Any idea please. Looking for OOB function.
