assigned to field is not showing the members of assignment group when selected

parulmaheshwari
Kilo Contributor

in incident table when i am selecting a assignment group,the group members of that group does not autopopulate in assigned to reference window

1 ACCEPTED SOLUTION

Kalaiarasan Pus
Giga Sage

Have you added the reference qualifer?


View solution in original post

9 REPLIES 9

Can you paste the script that you are using? And do you want to auto populate the field or restrict the users in assigned to field?



Restricting is done using reference qualifier and for auto population, you might need to use a onchange script.


no ,i didnt did that


yes it was reference qualifier mistake,thanks i had   to choose simple in that,thanks


Close off the question if the issue is resolved and mark the response/responses that were either helpful or correct accordingly. Thanks!


reference qualifier in group table? or incident?