Atf step "Click a ui action" is not working

Nagasri
Tera Expert

‎09-02-2024 10:14 AM

Click a UI action to reject a request is not working. It is not changing the state to rejected through the Atf step, any other way to reject a request through atf. It is working when I did it manually. Please help me on this.

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4 REPLIES 4

AnirudhKumar
Mega Sage
Mega Sage

‎09-02-2024 10:17 AM

Your UI Action needs to be a Form Button for this to work.

Also, check this : https://www.servicenow.com/community/now-platform-forum/atf-click-a-ui-action-fails/m-p/1180283

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Nagasri
Tera Expert
In response to AnirudhKumar

‎09-02-2024 10:34 AM

Hi Anirudh,

 

It is a form button, it is just going to next step, I think it is clicking but not setting the state to rejected and executing the next step.

 

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Shaqeel
Mega Sage

‎09-02-2024 11:52 PM

@Nagasri 

 

ATF is simply a automated way of doing manual things, you must be missing something.

Kindly attached the test steps.

 

Regards

Shaqeel


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Regards

Shaqeel
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Ujjwal019
Tera Guru

‎09-05-2024 07:44 AM

Hi @Nagasri ,

 

Could you please share the complete Test Steps.

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