ATF Test Generator and Cloud Runner
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07-30-2025 11:13 PM
Hi everyone,
does anybody knows why im not able to use ATF Test Generator and Cloud Runner. We have yokohama on our instance. We installed necessary plugins but still not able to run ATFs in cloud or to auto-generate them (screenshot with the plugins installed)
When i want to run the test in the cloud the message(screenshot) appears.
Br, T
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07-31-2025 05:42 AM
Hi @OMT
It looks like the app is not installed or you don’t have the required role. It's best to log a HI Support case to get this checked."
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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07-31-2025 05:56 AM
Hi! As you can see in the screenshot, it's installed! I found out that after changing the view to 'Classic App Manager', I could see one more 'ATF Test Generator and Cloud Runner' app. After installing this, the Test Generator appeared on our platform. Without changing the view, it would not have been possible to find this app. Now I'm facing a second problem: when I select Cloud Admin, I get this message:ATF_TG:mutual_auth_config_pending_short
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07-31-2025 06:51 AM
Hi @OMT
did you try to repair the plugin?
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1203189
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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07-31-2025 07:54 AM
Hi, yes, as i said
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07-31-2025 11:50 AM
Then log a now Support case buddy.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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