ATF Test step
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday - last edited yesterday
Hi All,
On the problem Management form :
When the request approval button is clicked (on the RCA State) -> approval will be generated to the group in problem coordinator group field -> impersonate the user -> approver the request -> end impersonation -> return to existing form-> and state will be moved to the Fix in progress state on the problem form.
How to achieve this in the ATF using Test steps.
I have created ATF steps but also approval is generated but when approved its not getting to the next stage
(I cannot paste the ATF steps here because it's quite of many steps and will be hard for anyone to navigate hope you understand)
Anything would help!!
thanks
- Labels:
-
Problem Management
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday
without knowing what are the steps and where it's failing can't help
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 hours ago
When the request approval button is clicked (on the RCA State) -> approval will be generated to the group in problem coordinator group field -> impersonate the user -> approver the request -> end impersonation -> return to existing form-> and state will be moved to the Fix in progress state on the problem form.
as i described earlier this is the error
below are the test steps:
is there something missing!!
thanks