Auto closure of task after 7 business day

[nikhitha24]

Hi Team,

Can somone please help me on the below query.

Case need to be closed after 7 business days of the resolve.

How we can achieve this by using flow designer.

The flow is in sn_customerservice_case.

[Harsh_Deep]

Hello @nikhitha24 ,

Please refer this

https://www.servicenow.com/community/now-platform-articles/flow-designer-action-to-add-business-days...

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.

Thanks

[AndersBGS]

Hi @nikhitha24 ,

Please look at the documentation here: https://docs.servicenow.com/en-US/bundle/vancouver-customer-service-management/page/product/customer...

As mentioned in the documentation: 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders